Our standard operating hours are 8am to 6pm, Monday to Friday. However, our solutions can be tailormade to extended hours, evening and weekend cover.
Reception Cover
Yes. We are happy to display your logo on the splash screen.
The Lares Digital receptionist creates a unique visitor experience. They offer personal and immediate greetings to any visitors, followed by a credentials check. They then provide access – or not! – to the site following the tailored instructions pre-arranged with the property manager.
Thanks to our staff working remotely they can better focus on providing a high-quality reception service, without the distractions which come from being onsite. They are connected to your Visitor Log, Access Controls and security functions to maintain communication lines between all the property’s stakeholders.
The Lares Digital reception service can be used as a primary reception service or to complement an existing onsite reception service by sharing functions or operating at different times. See Projects for an example of how this works in practice.
Lares Digital provides and manages a team of professional and highly trained receptionists. They receive training on your building layout, tenant locations and security systems.
We are fully responsible for management of this team and continuity of service. This removes you from the day to day management of staff including their annual leave, sick leave or any other HR related issues. You will no longer have the costs of staff overheads.
Lares Digital ensures that all packages and food deliveries reach their destination according to the building protocols. This will be done by either granting the delivery service access to the corresponding apartment or office, after verification, or by directing the delivery service to the designated drop off point.
Our presence on site will not change anything for you, if you do not want it to.
However, you may find benefits in working with us: we can take deliveries on your behalf, precisely the way you want us to. If you are a business, we can go as far as acting as your full-time receptionist, filtering visitors and announcing them directly to the relevant member of staff, as part of the existing service
We talked to a lot of building operators and the frustrations they have with lunch cover comes under two categories:
- The service is expensive. In Central London, we have seen operators paying anywhere from £4,500/year up to £9,000/year for the provision of lunch cover
- The service is often unreliable. The roaming receptionist supplied by the agency needs to service 2-3 sites every mid-day. Transit times may vary and the titular staff member cannot reliably know when to take their lunch break, which is often imposed on them any time between 11am and as late as 2pm
Our solution is up to 3 times cheaper than the standard provision of a roaming receptionist.
We also work reliably every day, on time, every time. We are not constrained by the vagaries of public transport, industrial action or adverse weather. Our displays simply come online at the agreed time, automatically.
